Return & Refund Policy

Effective Date: January 4, 2025

1. Returns

• We accept returns within 30 days of purchase.
• The product must be unused, in its original packaging, and accompanied by the receipt or proof of purchase.

2. Return Process

• Contact us at info@kikicarenie.com to request a return.
• Customers are responsible for return shipping costs.

3. Refunds

• Refunds will be issued once the returned product is received and inspected.
• Original shipping fees are non-refundable.
• Refunds will be issued to the original payment method used during purchase.

4. Exchanges

• If you would like to exchange a product, please follow the return process and place a new order for the desired item.