Refund and Returns Policy – Kiki Care Nie

Effective Date: February 17, 2025

1. Introduction

At Kiki Care Nie, we aim to provide customers with premium-quality perfumes. If you are not satisfied, we offer a return and refund policy under the conditions outlined below.

2. Return Conditions

  • Products must be sealed, unused, and in their original condition.
  • Returns must be requested within 15 days of receiving the order.
  • Items on sale, gift cards, or promotional purchases are not eligible for returns.

3. Return Process

  1. Submit a Request: Email info@kikicarenie.com with your order details and reason for return.
  2. Ship the Item: After approval, return the product at your own cost.
  3. Refund Confirmation: After inspection, refunds will be processed within 7 business days.

4. Refund Policy

  • Refunds are processed via the original payment method.
  • Shipping charges are non-refundable unless the return is due to an error on our part.
  • If the product is defective or incorrect, return shipping fees will be covered.

5. Exchanges

We do not offer exchanges. If you need a different product, please return the original and place a new order.

6. Contact Information

📍 Address: 300 S Delaware St, Butler, Missouri
📞 Phone: (660) 679-4258
📧 Email: info@kikicarenie.com
🌐 Website: kikicarenie.com